Frequently Asked Questions

The Systemcenter has been Hawaii and Alaska’s trusted commercial furniture dealer for over 50 years. Below you’ll find answers to the most common questions we receive from business owners, procurement officers, architects, interior designers, and facility managers about our products, process, and services.

If you don’t see your question answered here, contact our team directly.

1. Who is Systemcenter? What does Systemcenter do?

Systemcenter is a commercial furniture and workplace solutions company serving Hawaiʻi, Alaska, and the Pacific region. We help organizations plan, design, furnish, and install complete work environments, not just sell furniture. 

Our services include complimentary space planning and initial consultation, commercial furniture selection, storage systems, project management, logistics, delivery, installation, and warranty support. 

We provide turnkey interior solutions for corporate offices, healthcare facilities, education environments, and government entities.

2. Is Systemcenter just a furniture dealer?

No. Systemcenter is a full-service commercial interiors partner, not just a furniture store.

We provide workplace design support, office space planning, storage strategy, product specification, logistics coordination, professional installation, and long-term warranty service. We manage the entire process so clients do not need to coordinate multiple vendors.

3. What is the typical lead time for commercial furniture in Hawaiʻi?

Most commercial office furniture and workplace furniture is made to order. Typical lead times for Hawaiʻi projects are 12–15 weeks, depending on manufacturer and product type.

Some items qualify for quick-ship programs, but they still require ordering and delivery. Single office chairs and desks may be available directly from our Honolulu and Anchorage showrooms.

4. Do you only work on office spaces?

No. Systemcenter furnishes many types of commercial and institutional spaces, including:

• Corporate offices
• Healthcare facilities
• Schools and universities
• Libraries
• Industrial and warehouse spaces
• Government and military facilities

If people work, learn, or store equipment in the space, we can help plan and furnish it.

5. Who does Systemcenter work with?

We work with business owners, facility managers, architects, interior designers, general contractors, property managers, commercial realtors and facilities teams. 

We often support large, multi-stakeholder commercial projects and help coordinate between design teams, construction teams, and end users.

6. What furniture brands does Systemcenter represent?

Systemcenter is a Preferred Haworth Commercial Furniture Dealer and a dealer for Spacesaver high-density storage systems in both Hawaiʻi and Alaska. 

In Hawaiʻi, we are also the Preferred Dealer for KI (education furniture).

We also source from hundreds of additional commercial furniture manufacturers to match your budget, design goals, and timeline.

7. Does Systemcenter only work in Hawaiʻi?

No. While based in Hawaiʻi, Systemcenter supports projects across Alaska, Asia, Okinawa, Guam, American Samoa, and other Pacific regions.

Our experience in government logistics, procurement, and installation in remote locations allows us to manage complex regional projects.

8. How involved is Systemcenter during a project?

We are hands-on from start to finish. Our team stays involved through planning, ordering, logistics, delivery, installation, and long-term warranty support.

We track installed products to support clients years after installation.

9. Does Systemcenter handle delivery and installation?

Yes. We coordinate commercial furniture delivery and professional installation using trained teams familiar with our manufacturers’ products. Clients do not need to manage multiple installers.

10. Has Systemcenter handled large or complex projects?

Yes. We regularly manage large-scale healthcare, education, government, and multi-phase commercial projects.

We specialize in logistics coordination across the U.S. and Pacific Rim, a major differentiator from local-only furniture dealers.

11. How does Systemcenter prevent ordering mistakes?

Before orders are released, we conduct internal quality control reviews of layouts, finishes, quantities, specifications, and site conditions. This reduces costly delays, errors, and reorders.

12. Can Systemcenter help if we already have drawings or specs?

Yes. We can price, validate, value engineer, and coordinate based on existing drawings, specifications, or design intent. You do not need to start over.

13. What information is needed to start a project?

Helpful information includes floor plans, space dimensions, number of users, project timeline, and budget range. Even high-level goals are enough for us to begin space planning and furniture recommendations.

14. What makes Systemcenter different from other commercial furniture companies?

Systemcenter combines 50+ years of experience, regional logistics expertise, and the capacity to handle multi-building and international projects.

We provide free space planning and design consultation, manage coordination from start to finish, install with our in-house team, handle warranties, and stay involved long after installation. 

15. How can we contact Systemcenter?

You can reach us through our website contact form, by phone, or at info@systemcenter.com. Our team will guide you through next steps for your commercial furniture or workplace project.